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ClementCapart
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Cancel My Mobile Contract

Hi there,

I moved out of the country so I would like to cancel my monthly contract with Virgin Mobile.

However, I haven't been able to find a way to do that, I'm sorry : (

Can someone point out for me the process I need to go through to be able to do so?

Many thanks,

Clement

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J0hn
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Re: Cancel My Mobile Contract

you may need to call them direct, but first log onto your account and see if the option is there (I doubt it to be honest)

Be aware that if there is any time left on the contract you may still have to pay it all off Smiley Sad

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Lee_B
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Re: Cancel My Mobile Contract

Call Virgin on 0800 183 1150 to cancel the agreement

you would still be liable for the 24 motnhs agreement and the buyout fee would need to be paid if you are still within your minimum term.

Have I answered your question today? Mark the question as resolved if so!

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Virgin Mobile Staff , However, All opinions are my own

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J0hn
Super solver
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Message 2 of 4
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Helpful Answer

Re: Cancel My Mobile Contract

you may need to call them direct, but first log onto your account and see if the option is there (I doubt it to be honest)

Be aware that if there is any time left on the contract you may still have to pay it all off Smiley Sad

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ClementCapart
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Message 3 of 4
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Re: Cancel My Mobile Contract

Couldn't find anything on the account page, but I called them and it went actually quicker than expected!

Many thanks : )

Clement

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Lee_B
Fibre optic
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Message 4 of 4
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Helpful Answer

Re: Cancel My Mobile Contract

Call Virgin on 0800 183 1150 to cancel the agreement

you would still be liable for the 24 motnhs agreement and the buyout fee would need to be paid if you are still within your minimum term.

Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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