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fayeibbitson
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Can't set up voicemail

I have recently switched from EE to VirginMobile but cannot set up my voicemails. I have followed the instructions to ring 222 but it doesn't seem to work. Whenever somebody rings it just continues to ring and doesn't divert to voicemail.

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Superuser
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Re: Can't set up voicemail

Hi fayeibbitson,

 

is voicemail turned on in your account?

Log into your Virgin Mobile account then click on  the "Plan and device" tab.

Go to "Manage my services" > here you will find "Voicemail".

If it is not already on, you can change it by moving the "switch".
(Click the other side of the rectangle box).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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fayeibbitson
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Re: Can't set up voicemail

Thanks for your response
It was already turned on. It's still not working.
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Forum Team (Retired) BenD_H
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Re: Can't set up voicemail

Hi Fayeibbitson,

 

Thank you for posting, it's great to see you Smiley Happy

 

I would like to ask a couple more bits of information and security before I can hep you more.

If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Speak to you soon and welcome into the Community Smiley Happy

Ben

 


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