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nanliu
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Can't set up voicemail!

Tired so many times to set voicemail on my phone via my online account, and 222. Still not able to get it to work. Anyone has any tip? Can't seem to find Virgin mobile's customer service number either!

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Superuser
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Re: Can't set up voicemail!

Hi nanliu,

 

it sounds like you've already tried Help and Support > Virgin Mobile Voicemail

Customer services may need to reset it, in order for you to run through the set up procedure again.

You can contact them free on 789 from your Virgin mobile or 0345 6000 789 (standard call rate) from any phone.

 

AlexKid :-)

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Superuser
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Re: Can't set up voicemail!

Hi nanliu,

 

it sounds like you've already tried Help and Support > Virgin Mobile Voicemail

Customer services may need to reset it, in order for you to run through the set up procedure again.

You can contact them free on 789 from your Virgin mobile or 0345 6000 789 (standard call rate) from any phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
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Re: Can't set up voicemail!

Hi nanliu,

I'm sorry that you're having problems setting up voicemail. Have you been in touch with Customer Services as @AlexKid has suggested?

If you are still having an issue with this, please send me a private message by clicking this link: PM me here and provide the following details:

  • Full name on the account
  • Mobile number

Kind Regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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