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myname
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Can't send or receive mms

I got a nokia lumia 630 and also started with virgin mobile at the same time and now I can't send or receive mms, has anyone got any ideas 

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Moderator
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Re: Can't send or receive mms

Hi myname,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your unable to send or receive MMS on your phone.

 

We currently don't have a fault listed for this type of issue so I'm thinking its more account or handset related. 

 

I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Hope this helps.

 

Let me know how it goes.

Stephen_B
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