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Angiebabes1974
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Can't remember login password and I'm abroad and can't use mobile abroad!!

I have a major problem - please help.
I'm abroad and can't use my mobile. I didn't change the roaming settings before I came away. The problem is I can't remember my login password and when I try to reset it , it states it's sending me a text message to verify... but I can't receive the text as I can't register to a network as I haven't changed the settings b4 I came away.
So it's a vicious circle. I've tried the contact us for the virgin mobile but just keep going around and around in circles and just keep finding a telephone number to ring... which I can't as I have no network!!
Any help or suggestions???

 

[MOD EDIT: Subject heading changed to assist community]

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J0hn
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Re: Can't remember login password & I'm abroad & can't use mobile abroad!!

Try the web chat option via your web account

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