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Clarabelle1366
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Can't receive calls and txts

I can call other people and send txts bit don't receive them. Have called VM who refreshed my account as i transferred my number from another network but still not working. Everything working fine until Tuesday. Have started in safe mode and tried then too. Any ideas? ??
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enlli
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Re: Can't receive calls and txts

Virgin seem to have problems porting over numbers from other networks, a fault that occurs from time to time.

Usually it sorts itself out, but it is an inconvenience to say the least.

You can call 789 and ask to be put through to the porting team.

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enlli
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Re: Can't receive calls and txts

Virgin seem to have problems porting over numbers from other networks, a fault that occurs from time to time.

Usually it sorts itself out, but it is an inconvenience to say the least.

You can call 789 and ask to be put through to the porting team.

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Forum Team
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Re: Can't receive calls and txts

Hi Clarabelle1366,

Welcome to the community!

Sorry to see you aren't getting a full service at the moment.

I am just checking in to see if this is still a problem for you?

If so let me know and I can take a look for you.

Thanks

Liam_T
Forum Team

Who's who? Find out more about our community members. Good folk to know


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