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markdicko
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Message 1 of 65
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Can't make calls

Can't make or receive calls can't contact VM !!!!

 

[MOD EDIT: Inappropriate Hyperlink removed, please review the Forum Guidelines]


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Moderator
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Message 31 of 65
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Helpful Answer

Re: Can't make calls

Hi everyone,

We're aware that some customers may be experiencing problems calling out from their Virgin Media mobiles.

This issue is being investigated, we'll let you know more as soon as we have any further information.

Apologies for any inconvenience this may cause.


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LAndrews2017
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Message 2 of 65
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Cant make outgoing calls

I'm having problems with my LG G4 I can send texts,use the internet (data not Wi-Fi) but can not make outgoing calls.
What is going on? I can't even ring 789 to ask for help/advice.
What should I do?
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Dooganm
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Message 3 of 65
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Can't make calls

I can receive calls, send and receive texts and use data.... but I can't make call to anyone.... not even virgin helpline
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Ceecee77
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Message 4 of 65
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Can't make outgoing calls

When I dial out it just cuts off. Tried ringing 150 and it does the same. Switched phone on and off, made no difference
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Shane2015uk
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Message 5 of 65
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Error making calls not working

Up until bout an hour ago my outgoing calls were working, now they've stopped...why? Can receive calls,not tried messaging yet but internet works.... Helppppppppp plz
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Laauraa
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Message 6 of 65
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Re: Cant make outgoing calls

Yes in the same boat. Mine and partners phone the same! Can't make or receive calls! Very frustrating as his is a work phone!!
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17fm
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Message 7 of 65
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I cannot make outgoing calls on my mobile.

Everything works as normal on the phone but calls are ended immediately on dialling. HELP!

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Laauraa
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Message 8 of 65
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Can't make or receive calls.

Two phones can use data text etc. Can't make or receive calls. Can't even call virgin to see what's happening. Help please!
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Laauraa
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Message 9 of 65
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Re: I cannot make outgoing calls on my mobile.

Yes same problem. Two phones. Can make or receive calls. Partners is a work phone he can't do anything.
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nirajbuk
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Message 10 of 65
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Re: Can't make outgoing calls !

Hi Terri,

I'm having issues with making any outgoing calls. I can't even call 789 from my mobile or my voicemail. I can receive calls without any problems but no outgoing.

Can you help?

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