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holdfast001
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Can't make calls (not even 789) or texts abroad.

I am in Yekaterinburg in Russia and I am connected to MTS RUSSIA network. My phone worked in St. Petersburg and Moscow on same network, but not here. when I call 789 it cuts off almost immediately or says incorrect number. I cannot receive calls or texts either. I cannot check balance or top up.
This is on pay as you go.
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Forum Team (Retired) Mat_H
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Re: Can't make calls (not even 789) or texts abroad.

Hi holdfast001,

 

Welcome to the forums Smiley Happy 

 

I'm really sorry that you're unable to make calls while you're in this part of Russia.


I've done some checking on the coverage of MTS in Yekaterinburg. It looks like it may not cover the whole area. What phone are you using currently? I can advise you how to search for another network.

 

Let me know as soon as you can.


Thanks,
 

Mat

 

 


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Forum Team (Retired) Mat_H
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Re: Can't make calls (not even 789) or texts abroad.

Hi holdfast001,

 

Did you manage to get this all sorted in the end? Let me know if you're still having issues.


Thanks,

Mat


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