I tried to place an order (which was like pulling teeth!) it looked like it all went through but now I am getting this message and not sure if an order actually went through as I have had no 'confirmation' email or similar..
We’re sorry that you're unable to log in to Your Account at the moment.
If you've recently ordered a new Virgin Mobile phone or SIM and can’t log in to Your Account, please try again soon once we’ve verified your details. If you're already registered and can’t access Your Account, please call us on 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone for more information. *Please note standard charges apply, please check with your network operator for rates.
Welcome to the community and sorry to hear about the issue logging into your online account; there was a known issue earlier in the week around logging in. Are you still experiencing difficulties at the moment?