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ccookkee
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Can't Make Calls -

I cant make calls with my virgin sim.  It started out with me not being able to use voicemail and other not being able to leave messages.  Now I cannot make any calls at all - so basically i have a brick in my hand.

I have been with Virgin mobile since monday and so far is has been a disgrace, no voicemail, no calls, lack of support, failure to return calls as promised.

Someone investiaget this please, otherwise i will get my PAC and go elsewhere.

 

 

 

 

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szaman81
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Re: Can't Make Calls -

You can call VM CS from any phone on 0345 6000 789

 

 

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Answered your question? > click 'Mark as Helpful Answer' also

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Forum Team
Forum Team
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Re: Can't Make Calls -

Hi ccookkee,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your Virgin Mobile service. Is this working for you now?

If you are still having a problem with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

Kind Regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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