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RichTea
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Can receive mms but not send on Nokia 6101

Have T- Mobile Nokia 6101 with VM sim which can recive mms picture messages but not send them. Any idea why not and so which settinfs to amend. Deafault email provider is T- mobile and cannot change this ti VM. This must be the problem?
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Re: Can receive mms but not send on Nokia 6101

Hi RichTea,

Thanks for your post on the Community Forum. I'm sorry that you're having problems sending MMS. 

Please visit our online Help & Support page: Virgin Mobile Text (SMS) and Picture Messaging, and under Picture Messaging, it explains that problems could be caused by the wrong settings on the handset. If you click on the link provided and find your handset, you can have the correct settings sent to your handset.

Please try this and let us know if this works for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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RichTea
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Re: Can receive mms but not send on Nokia 6101

Thank you. I am pleased to say that the matter has been resolved already following phone calls to one of your colleagues.