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JohnB1
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Can I turn roaming off using the website. I don't have access to the mobile.

Can I turn roaming off using the website. I don't have access to the mobile. The mobile is with my daughter who is abroad. Roaming was on when she left. There are instructions on how to turn roaming on via the website, but once on how is it turned off to avoid paying roaming charges.

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teabag
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Re: Can I turn roaming off using the website. I don't have access to the mobile.

Hi JohnB1

If you follow the instructions to turn roaming on, you'll see the switch to set it on or off.  WARNING - if you set this to off, your daughter will not be able to use the Virgin sim while abroad to make or receive calls and text's.

If you mean turn Data roaming off, this will need to be done in the phones settings, we'll need to know what phone it is too help with that. I also think that data roaming can also be blocked if you ring Virgin Mobile.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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