the content of a text message is not stored by the network once it has been delivered so Virgin will not be able to help with this.
You might be able to retrieve text conversations if you or your device backed them up.iTunes, cloud, third party app?
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Thank you for coming in and posting your comment on the text messages, welcome into the Community.
I can see that you've had some help from AlexKid, thanks!
Have you been able to back anything up at all? Usually the handset comes with a backing up tool built in, like a Sony Z series.
All the best.
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