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MrsRosey
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Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

The deals on virgin a shocking atm. I am hoping to opt out of the rolling contract but continue to pay for the handset. Is this possible????
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Lee_B
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

your welcome MrsRosey

If you want to change your package then by all means ring Virgin and let them have a look at the alternative options for you.
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Virgin Mobile Staff , However, All opinions are my own

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Lee_B
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

Hi MrsRosey

Good question!

As part of the agreement you took, it states

You must maintain the airtime agreement whilst there is an outstanding balance on the handset agreement.

So you would have to continue paying the SIM only rate.

is there any reason why you wanted to cancel?
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Virgin Mobile Staff , However, All opinions are my own

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MrsRosey
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

Thanks Lee_B
I've just been looking around recently ano have discoverEd I can get a lot more for my money with different suppliers. IMaybe really disappointed. As a long term virgin customer. I have two mobile contracts, telephone, broadband and TV with virgin
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Lee_B
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Message 4 of 6
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

your welcome MrsRosey

If you want to change your package then by all means ring Virgin and let them have a look at the alternative options for you.
Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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MrsRosey
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

I've looked online and it seems it's with all or nothing £6 or £18 plus the cost of the handset
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Lee_B
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Re: Can I opt out of my virgin rolling contract but continue to pay for the iPhone handset?

By all means contact the team on 789 to look at alternative options
Have I answered your question today? Mark the question as resolved if so!

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Virgin Mobile Staff , However, All opinions are my own

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