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berrijuse
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Can I keep my airtime and data when switching to nano sim on PAYG

I've bought a new phone which requires a nano sim (my old phone is a Samsung S3 mini).

 

If I order a new sim will the airtime and data be transferred from my old sim? I'm on PAYG and I'm trying to figure out if it's worth topping up with £10 before the end of the month to get the free 2gigs of data for next month.

 

From what I understand I'll also have to pay £5 for the new sim - is this correct?

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Re: Can I keep my airtime and data when switching to nano sim on PAYG

Hi berrijuse,

 

Welcome to the community and thanks for posting.

 

The number, balance and any allowance will remain when you order the new SIM. We would charge £5 to send out a new SIM unless the SIM was faulty. 

 

Hope this clarifies things for you.

 

Speak soon.

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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