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mrglwatson
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Message 1 of 6
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Calls to Virgin mobiles

I'm on a big data and text plan.

at home we have Virgin TV, phone and broadband.

i thought that calls to other Virgin mobiles was free on this plan but I'm being charged about 35 p a minute.

is this correct?

gary

 

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teabag
Problem sorter
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Message 2 of 6
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Re: Calls to Virgin mobiles

It's:-

Virgin mobile to Virgin mobile - free.

Virgin mobile to Virgin landline - NOT free.

 

Virgin landline to Virgin mobile - is linked to your landline package, ie: Talk weekends will give you free calls to Virgin mobiles at the weekends only, other times will be chargeable.

 

If the mobile number is new, it can take a few days for the number to register on the system for the free calls.

 

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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mrglwatson
On our wavelength
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Message 3 of 6
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Re: Calls to Virgin mobiles

Good, so Virgin owe me lots of money as they have been charging  me for Virgin mobile to Virgin mobile for months now

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alpha123
Up to speed
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Message 4 of 6
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Re: Calls to Virgin mobiles

When you signed up for the mobile did they know you had home services

when i used to work in stores we basicly had two lots of every tariff one with and one without the free virgin to virgin.


is it a contract/simo? payg wont get those minutes
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Superuser
Superuser
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Message 5 of 6
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Re: Calls to Virgin mobiles


mrglwatson wrote:

Good, so Virgin owe me lots of money as they have been charging  me for Virgin mobile to Virgin mobile for months now


Did you register?

 

http://store.virginmedia.com/virgin-media-mobile/pay-as-you-go/tariffs.html

 

Virgin Media customers can chat away!

Great news – if you’re a Virgin Broadband or TV customer with a Pay As You Go mobile deal, you can natter away to friends who are also on Virgin Mobile without using up any of your credit or reward minutes.

 

Just top-up with £10 in a month, and you’ll get unlimited calls to other Virgin Mobile numbers the following month. Simply register by texting your Virgin Media home phone number or account number to 789444.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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mrglwatson
On our wavelength
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Message 6 of 6
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Re: Calls to Virgin mobiles

Ah - good point, that might be why they have been charging, I'll have to check when I last topped up.

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