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NathanNze
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Calls to 789 etc are barred, need to pay my bill but don't have online acc and can't register

Basically I've had my account suspended, so all calls are barred but I want to pay my bill. I have never been given my account number or recieved an email bill with it on so I cannot register online. I have no way of contacting the numbers to get it sorted and waiting on Virgin to call me isn't the most effective way as that might not be for weeks. I just want to pay my bill and get reconnected any help would be great!
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Re: Calls to 789 etc are barred, need to pay my bill but don't have online acc and can't register

Hi NathanNze,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your having difficulties paying your bill.

 

You can ring 0345 6000 789 from a landline which will direct you to our Virgin Mobile Team.

 

Hope this helps.

 

 

Stephen_B
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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