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stevenmpitt
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Calls to 07452 numbers barred

My son has recently had a new sim from Vodafone starting with 07452.

i am unable to call this number from my virgin mobile!

It says calls to this number are barred

any idea why?

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Superuser
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Re: Calls to 07452 numbers barred

Hi stevenmpitt,

 

assuming you haven't accidentally barred the number in the settings on your phone..

I could hazard a guess with you saying "a new sim from Vodafone starting with 07452".

It might well be a new number range that hasn't yet been mapped (added) onto Virgin's systems.
(The same thing happened to a new 07398 number range from EE earlier this year).

Yours is the first case I've heard of this number though so I would recommend calling customer services (free) on 789 to see if they can shed any more light on the problem.

 

Please let us know how you get on Smiley Wink

 

AlexKid :-)

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stevenmpitt
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Message 3 of 7
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Re: Calls to 07452 numbers barred

Customer service say it is because it is a new number range that hasn't been added yet.

they said it will be added in the next few days as they are required to do it under virgins t+c's

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Superuser
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Re: Calls to 07452 numbers barred

Hi stevenmpitt,

 

I thought that might be the case,

thanks for reporting back, useful info' for anyone else suffering the same Smiley Happy

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Shell25
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Message 5 of 7
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Re: Calls to 07452 numbers barred

I am having the exact same problem with my son's new sim starting 07452. I am appalled that this is happening, the whole point of my son having a phone is so I can contact him (he's 14 years old). Sort this out virgin or I'm cancelling my contract which I've had for nearly 6 years now.
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J0hn
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Message 6 of 7
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Re: Calls to 07452 numbers barred

Reboot you phone and see if it's been resolved yet, it should be ok now

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Shell25
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Re: Calls to 07452 numbers barred

Reboot hasn't made any difference,still barred. Virgin told me today it would be September before this issue is resolved
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