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Culo
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Calls cuttimg out after a few seconds

I am a SIM only customer and lately my phone is cutting out any calls I make or receive after a few seconds, very annoying.  What is wrong?  I need my service back.

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Re: Calls cuttimg out after a few seconds

Hi Culo,

Welcome to the community and thanks for posting.

Sorry to read about your calls dropping recently, I can see why this would be frustrating.

Do you know if this problem is isolated to a particular area or location?

Does the signal show on your device that it has dropped off at roughly the same time the calls are dropping?

There are many things that could be causing this problem so hopefully we can narrow these down for you.

Regards

 

Liam_T
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Culo
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Re: Calls cuttimg out after a few seconds

There is no problem with signal.  I already got a new sim but the problem persists. 

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Re: Calls cuttimg out after a few seconds

Hi Culo,

If there is no problem with signal and having had the SIM replaced then it could indicate there is maybe an issue with your device, but just to clarify I would prefer to know if this is happening in all areas or specific to location (even with good signal).

Could you also let us know what make/model device you are using?

Thanks

Liam_T
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