Really need to use my phone abroad. Its sending texts to the UK but cannot make calls. My husband has been admitted to hospital and I have no way of contacting family to let them know. Feeling scared and alone with no friendly voice to speak to. Roaming is on and call barring off. Rebooted phone but no luck. Can anyone help?
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your roaming service while abroad. I can certainly understand how upsetting this is when you have an emergency where you need to be in contact with folks back home. I hope your husband is alright and has a speedy recovery.
I apologise for the delay in responding to your post. Has this been sorted out for you since your post?
If you are still having an issue with this, please let me know and I'll look into this for you.
Virgin Media Forum Team
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