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rayb108
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CAN ANYONE HELP !!!!

my services have been suspended i paid my bill 42 hours ago and virgim mobile still havnt reinstated my services and every time i call them they tell me a different story i am really thinking about just cancelling my monthly contract with them not just the mobile all my services i pay for from them (Tv,phone,broadband, and 2 mobile contracts) .

 

 

can someone tell me who would be the best person to make a complaint to about virginmobile ?????

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Cfn8484
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Re: CAN ANYONE HELP !!!!

Had the same issues every time I was cut off." It will take 24 to 48 hours to reconnect your service" . Got the wife to give them grief and it was back within 10 minutes. They are quick enough to disconnect but rip the **bleep** out of reconnection. How hard is it to press a button. What I am trying to say is call them back and demand you get connected and don't take any of their **bleep**. 

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Forum Team
Forum Team
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Re: CAN ANYONE HELP !!!!

Hi rayb108,
 
Thanks for posting. I truly am sorry to hear your mobile phone service hasn't been reinstated despite you paying the bill.
 
I've replied to your post here.
 
Please respond to me there to avoid confusion.
 
Thanks

Rich
Forum Team
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