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spoonboy90
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Buying a Data Pass

Do you actually have to be out of the UK to buy as Data Pass. I just tried to purchase as I go to Germany tomorrow but I get a reply to my text 'Woops! Look like we couldn't process that'

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Superuser
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Re: Buying a Data Pass

Hi spoonboy90,

 

you can only purchase a Data Travel Pass by text when within the EU, outside of the UK.

It starts straight away and can last upto 30 days.

Alternatively if you wish to purchase it just before you leave the UK. Give customer services a call on 789 and they should be able to manually add it to your account.

 

AlexKid :-)

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Superuser
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Re: Buying a Data Pass

Hi spoonboy90,

 

you can only purchase a Data Travel Pass by text when within the EU, outside of the UK.

It starts straight away and can last upto 30 days.

Alternatively if you wish to purchase it just before you leave the UK. Give customer services a call on 789 and they should be able to manually add it to your account.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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spoonboy90
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Re: Buying a Data Pass

Thanks, I got it done through customer services, be useful if it mentioned on the data pass page that you have to be outside the UK just to be clear!
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Forum Team (Retired) BenD_H
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Re: Buying a Data Pass

Hi Spoonboy90,

 

Welcome back and I hope that you are enjoying Germany so far, I have never been but have heard some awesome reviews Smiley Happy

 

I'm glad that the team were able to help you out with the Data Pass and hope things are going well for you.

 

If you need any help then please let me know or post back here Smiley Happy

 

Many thanks.

Ben


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