Hi, last night I broke my phone, and when I say broken, I mean in about four pieces. It's completely destroyed. I've only had the phone for about 2 months or so, but I have no insurance.
I know Virgin has a 12 Month Warranty for Iphones, but I'm not sure if the warranty will cover it as it's completely broken? It's not just the screen thats cracked, the whole thing is shattered and the phone is in about four pieces so I'm unsure what to do?
The warranty only covers you for manufacturing faults, as do your statutory rights. You'd have to prove that your phone's destrction was a direct result of a manufacturing fault. It's possible (for example if the battery exploded) but I'm guessing that's not what happened here.
If you didn't take out insurance specifically for your handset, you might be able to get somewhere with your household insurance, which sometimes covers mobiles...