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omendata
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Bought new Virgin phone but my old sim is large - Can I get a micro-sim free replacement?

Will virgin charge me for changing my sim from the large type to a micro or nano sim?

 

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Superuser
Superuser
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Re: Bought new Virgin phone but my old sim is large - Can I get a micro-sim free replacement?

Hi omendata,

 

officially there is a £5 replacement SIM charge however this is very rarely asked for.

You may however be asked for postage: 99p standard or £2.99 for next day.

Usually though judging by posts on this forum, no charge is applied and you are sent out your replacement SIM totally free of all charge.

I think it all depends on the advisor you speak to.

Let us know how you get on Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
Superuser
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Re: Bought new Virgin phone but my old sim is large - Can I get a micro-sim free replacement?

Hi omendata,

 

officially there is a £5 replacement SIM charge however this is very rarely asked for.

You may however be asked for postage: 99p standard or £2.99 for next day.

Usually though judging by posts on this forum, no charge is applied and you are sent out your replacement SIM totally free of all charge.

I think it all depends on the advisor you speak to.

Let us know how you get on Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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omendata
Superfast
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Re: Bought new Virgin phone but my old sim is large - Can I get a micro-sim free replacement?

Got the new sim even though they said it was free they charged me 99p for delivery but i got them to refund that.

lol

 

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Superuser
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Re: Bought new Virgin phone but my old sim is large - Can I get a micro-sim free replacement?

Well done Smiley Happy

AlexKid :-)