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Nearlypastit
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Blocking a number on a mobile phone

Can anyone tell me if it's possible to block a number on a Virgin mobile phone? I keep getting a call from a company saying they have been trying to contact me regarding a claim for PPI's. It's a recorded message so I can't tell them to clear off. Help please.

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jhuk
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Message 2 of 6
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Re: Blocking a number on a mobile phone

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Forum Team (Retired) BenD_H
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Re: Blocking a number on a mobile phone

Hi Nearlypastit,

 

Welcome back to the Community, I can see you've been away for nearly a year. 

 

I too know what it's like with those call, it's never great and there are some phones out there with the facility to block some numbers. 

 

We don't tend to provide a feature to block numbers on a mobile but would certainly suggest reporting this to us via 789/ 0345  600 0789 and listing it as a nuisance call.

 

Just out of interest, can you tell me what mobile you have, I can check for you?

 

Keep in touch. 

 

Ben


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Nearlypastit
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Re: Blocking a number on a mobile phone

Hi Ben. I've got  Motorola G 2nd gen.

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teabag
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Message 5 of 6
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Re: Blocking a number on a mobile phone

If you save the number into your contacts, you can set that all calls from that number go straight to voicemail.

 

Other option is to download a app from the play store which can block the calls, search "call blocker" in the play store, loads of apps to try out, I have never used one so I can't recommend any.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Forum Team
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Re: Blocking a number on a mobile phone

Hi Nearlypastit,

 

Thanks for providing the make and model of handset.

 

I did a quick Google search and found this article here. This is what teabag has already mentioned. We don't own the article so can't say for definite what will work for you, I'm afraid it's trial and error.

 

Best of luck with that. Please let us know how you get on.

 

Thanks


Rich
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