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Gemstar
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Blocked SIM

Hi virgin

I recently returned from holiday in St Lucia and had no signal for 2 weeks as I couldn't connect to a local network. I have just returned back to the UK and still can't connect? Have I been blocked because I went abroad?? Please help!
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Forum Team (Retired) Mat_H
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Re: Blocked SIM

Hi Gemstar,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're now unable to connect to your phone even after returning home. Please give us a call on 789 or 0345 6000 789 and we'll be sure to get this sorted for you as soon as possible. Let me know how you get on Smiley Happy


I'm here if you need anything at all.


Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Re: Blocked SIM

Hi Gemstar,

 

Have you managed to give us a call yet to find out what happened with the roaming issues?

 

Please let me know if you need anything at all.

 

Thanks,

 

Mat


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