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Blackberry email not working

Email on my Blackberry Curve has not worked since August! Have tried all the troubleshooting advice I can find, and have tried speaking to Virgin help people several times. Last time I was told only a reset to factory settings would solve it, but it still says there's a problem with the server (and I've lost all my precious contacts.) I've still been paying on a monthly basis for no service until new year - have finally given up. This is my last chance!

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Forum Team (Retired) Mat_H
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Re: Blackberry email not working

Hi Jinny57,

Welcome to the forums Smiley Happy


I'm really sorry to hear that you've had no mail on your Blackberry for so long. I want to get this all sorted for you.


I've sent you a PM detailing the next steps so we can look into this for you. You can view this by clicking on the purple envelope in the top right.


Looking forward to getting this sorted for you.





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