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scooby52
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Blackberry Internet Service stopped working

Hi There,

Blackberry Internet Service has stopped working again on our Blackberry Pearl. Same as previous post Can you do a reset again like last time please?

Thanks

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Forum Team (Retired) Mat_H
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Re: Blackberry Internet Service stopped working

HI Scooby52,

 

Thanks for your post Smiley Happy

 

I'm really sorry to hear that you've lost service again. Please give us a quick call on 789 or 0345 6000 789 and we'll get it sorted for you in no time.


Let me known how you get on.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Blackberry Internet Service stopped working

Hi Scooby52,


How are you getting on with this?

 

Let me know if you need any further help with your service issues.


Thanks,

Mat
 


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scooby52
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Re: Blackberry Internet Service stopped working

Finally called CS yesterday on 789, and the Blackberry team resolved it, looks like they re-provisioned as we got the 'welcome' to Blackberry message. Disabled wifi, and after 10 or 15 minutes and email was working both ways via 3g. All sorted, until the next time

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Forum Team (Retired) Mat_H
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Re: Blackberry Internet Service stopped working

I'm glad to hear this is all sorted Scooby52 Smiley Happy

 

Please let me know if you need anything further from me. I'll be more than happy to help.

 

Have a good week,

Mat


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