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Registered: ‎17-07-2017
Message 1 of 2 (50 Views)

Bank account

I have had 2 virgin mobiles in my name for years, that are paid through my daughters bank account. Today virgin have told me this is now illegal. What do i do?
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Forum Team
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Registered: ‎07-04-2015
Message 2 of 2 (24 Views)

Re: Bank account

Hi Anne5,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your accounts. I don't understand why you have been advised this, unless your daughter has reported that she has not given permission for the payments or a direct debit has tried to have been setup on a child's bank account (age 15 or under).

If you would like for me to look into this, 

please send a private message to me so that I can look into this further for you.

Please provide the following details:

  • Full name
  • Mobile number

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

                                             

Kind Regards,

Terri

Virgin Media Forum Team


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