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megmac1
On our wavelength
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Badges and rankings

What is the point of badges and rankings?  Please just get a grip of sorting out the problems of the appalling customer service from Virgin Mobile.

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HughJarsse
Well-informed
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Re: Badges and rankings


megmac1 wrote:

What is the point of badges and rankings?  Please just get a grip of sorting out the problems of the appalling customer service from Virgin Mobile.


That would be far too difficult, it's much easier to wind up the customer with stupid rankings, badges and the 'scripted' replies from the 'staff'  than  to actually have to do some REAL work solving REAL problems...

Check out other posts complaining about the self same thing!! nothing more annoying when you have posted a problem, to get mail from VM, which you hope is a reply, only to find the stupid 'you have been awarded a new rank' or 'you have a new badge' whilst the actual post just gets ignored by 'staff' 

Pathetic and childish, but then, that's VM all over...

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jamesofmerton
Fibre optic
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Re: Badges and rankings

most forums have the badges or rankings thing. i think it is childish but there you go. it isn't just virgin.
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