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jtelford
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Bad mobile reception in Harrogate

I live in Harrogate and have had several weeks of really bad mobile reception and calls dropping.  Virgin mobile support finally informed me that the mobile mast at Knox Farm has a technical issue but couldn't give me an idea of how long it would continue for.

Has anyone else experienced these problems or has any information on this as I don't seem to be getting anyway.

Thanks, Jan

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Superuser
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Re: Bad mobile reception in Harrogate

Hi jtelford,

 

enter your postcode into the EE service checker (Virgin Mobile works on their network) it may be able to tell you about known issues in your area.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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jtelford
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Re: Bad mobile reception in Harrogate

Thanks but I tried that this morning and it said the reception was good but it definitely isn't!

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jtelford
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Re: Bad mobile reception in Harrogate

Just realised it was the Virgin one that said the reception was good.  I've just checked the EE one and it does say there is a problem and that it usually takes 7-12 days to fix.  I think I am on week 4 or 5 now!

Thanks for the info, Jan

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Forum Team
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Re: Bad mobile reception in Harrogate

Hi jtelford

Welcome to the community Smiley Happy

I'm sorry to hear you're experiencing some issues with the signal in your area at the moment.

As it's been a few days since you posted, I just wanted to check if you've noticed an improvement with this or if you're still having trouble?

Keep us in the loop.

Many thanks

Mark Y
Forum Team

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