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shynishm
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Awating new SIM, orderded on 31st Mar'15. Where to contact ?

Hi All,

 

I ordered a new SIM on 31st Mar'15. I have no clue what's happening with this. Tried calling the customer care 2 times. They just kept me transferring here and there, wasting more than 15 min on the call.  Any idea how to follow up on this. Otherwise, how to cancel this order, I am okay with other providers.

 

Regards

 

Shynish

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Forum Team (Retired) Mat_H
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Re: Awating new SIM, orderded on 31st Mar'15. Where to contact ?

Hi Shynish,


Welcome to the forums Smiley Happy

 

I'm sorry to hear that you've not received the sim card just yet. We want to get this sorted for you.

 

I'm afraid we're unable to track orders via the forum due to data protection. You would need to call us on 789 or 0345 6000 789 for this. Can you let me know what the team said to you when you last called?

 

Thanks,

Mat


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