Any suggestions? I have had a Samsung Galxy J3 6 for around 8 weeks. My original hand set had a problem where it kept losing the internet and saying authentication error. If i turn my router on and off everything is fine. If i go out the house and come back i have no internet. myself and virgin have tried everything. 1 Guy at Virgin changed setting from auto for internet channel. 2 Different hand set. (About 3 weeks ago i smashed the screen no spare part so new handset. 3 Different SIM card.
There are 3 others in the house with devices not keen on me turning the internet on and off on a regular basis. Any ideas???