The service at home is shocking to say the least. I get no coverage, emergency calls only. Contacted the team and they basically said I need to pay to cancel my contract. Why? You've not provided me a service that I pay for!
Welcome to the community and thanks for posting. I deeply apologise for having such a poor mobile signal at your home. I appreciate this is when it's likely to be used the most.
I've gone onto our Mobile Coverage Checker and put in your postcode. It shows 2G signal rated as 'Good' but 3G at 'Low'. I'd also like to point out the following statement:-
"This map is only a guide and is not a guarantee of service availability in a particular location. It shows outdoor coverage only. As with all radio-based systems, service may be affected by a number of local factors, such as building materials, tree cover and weather conditions."
As you can see, it can be very hard to guarantee a signal inside a property as there a lot of factors to consider outside of our control. Could you please answer the following questions:-