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Dana2
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Anyone had technical glitch for new order resolved

New order 3 emails one says technical glitch then nothing anyone had an answer as to what is going on
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enlli
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Re: Anyone had technical glitch for new order resolved

Seems that it is a case of either waiting or phoning up.

Virgin have had problems with their website ever since a 'upgrade' last year. Does not inspire confidence 

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Dana2
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Re: Anyone had technical glitch for new order resolved

Really ok I'll wait I'm in no hurry anyway just wondering what was going on
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Forum Team (Retired) Mat_H
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Re: Anyone had technical glitch for new order resolved

Hi Dana2,


Welcome to the forums Smiley Happy

 

Sorry to hear that you're having some issues with your order. I want to get to the bottom of this for you.


So I can do this, are you able to PM me your full name, address and any order numbers? You can do this by clicking on my face and selecting the send me a message option.

 

Looking forward to hearing from you.


Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


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Dana2
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Re: Anyone had technical glitch for new order resolved

****************************************************** thanks mat

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. To send a Private Message (PM) please click the envelope icon (top right). Please review the Forum Guidelines]

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Poolychick
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Message 6 of 7
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Re: Anyone had technical glitch for new order resolved

I have pm'd you Matt, is there going to be any resolution to this issue??
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Dana2
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Message 7 of 7
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Re: Anyone had technical glitch for new order resolved

I had this issue turns out if you fail there credit check they just blank you took me two weeks to find that out I then ordered with 02 and had phone the next day I think there system is seriously corrupted matt is a good help it just takes him a while .
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