After losing the will to live with Virgin Mobile and their promises of calling back within 24 hours, which they NEVER do, and their inability to deal with complaints, I'm looking for a new provider.
(i use about 60 mins talk, 300 texts and just over 1Gb of data per month)
With Virgin I have 250 mins + unlimited texts + 1Gb data. for £6.09
Freedom Pop are offering 1250 mins + 1250 texts + 1.25Gb data for £4.99
Obviously a better deal, but I don't know anything about them. Anyone know anything?
I'm looking at switching because of Virgin's shockingly bad customer service, so I don't want to go to someone who is just as bad. Any thoughts?
No, but I don't think they have a customer service to whom you can talk directly judging by what I have read