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theoklink
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Anyone getting calls from this number?? +8001836417

In the last few weeks I have started to receive calls from +8001836417. The few times I answered there was just silence. There were also silent voice messages for which I need to pay to listen to. Searching the web, posters say this is the Virgin Customer team trying to offer better deals. Are there any Virgin customers with the same experience? 

I am using a small app "Call Blocker" which neatly blocks this number. In addition, I have switched off voicemail so it does not get filled with spam.

If anyone from Virgin reads this can they confirm whether this number is theirs? If so please stop calling. If not then I will get in contact with customer services to request blocking of this number.

 

 

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Anhelyna
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Re: Anyone getting calls from this number?? +8001836417

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theoklink
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Re: Anyone getting calls from this number?? +8001836417

Yes, i have searched several sites. They all have the same responses, some people state it actually is virgin but the majority experience silent calls and voicemails.

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Forum Team
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Re: Anyone getting calls from this number?? +8001836417

Hi theoklink

Welcome to the community Smiley Happy

Sorry to hear about the unexpected calls.

08001836417 does look like one of our numbers.

Should you ever been concerned if a call is genuine, you can speak with us on 789 / 0345 600 0789 (mobile) and 150 / 0345 454 1111 (cable) and we can check if a member of the team has been trying to call you.

Many thanks

 

Mark Y
Forum Team

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africanelephant
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Re: Anyone getting calls from this number?? +8001836417

Dear Mark

Thanks for this - I've just reported this to Virgin who said it wasn't one of their numbers.  They told me it has 0800 789 in it if it is from Virgin so what's going on?

Cheers

PC

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theoklink
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Re: Anyone getting calls from this number?? +8001836417

PC, as you have responded, i assume that you receive these calls as well. If it is not virgin, then this is worrying as the callers clearly are able to target Virgin customers. The conclusion must be that our details/data has fallen into the wrong hands. As this appears to be a data breach i would ecpect an official respone from Virgin. 

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Superuser
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Re: Anyone getting calls from this number?? +8001836417

it is not there number +80 is a germany code.
if it was UK it would be +448001836417
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SueSage
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Re: Anyone getting calls from this number?? +8001836417

Had loads of calls from this number this week. I eventually answered it this evening. Foreign woman, said from Virgin Media ! Apparently because I have had my number for a long time I can get discounts and an upgrade on my phone.....then said I just needed to confirm first line of my address to her.  I smelt a rat because Virgin mob ( who I am with) would ask for confirmation of telephone password.  I said that as I didn't know who she wassaid  OK and went!  

 

 

 as  

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theoklink
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Re: Anyone getting calls from this number?? +8001836417

If you are getting these calls on your mobile just install Call Blocker. A simple but very effective app. Had loads of these calls but this appcaught them all. Calls eventually stopped.

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HARASSEDbyVIRGI
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Re: Anyone getting calls from this number?? +8001836417

8001836417
Post options
6 minutes ago

www.http://complaint.resolver.co.uk

https://www.cedr.com/cisas/make-a-complaint/

PLEASE LODGE YOUR COMPLAINT WITH THE ABOVE TWO WEBSITES REGARDS TO THIS UNACCEPTABLE BEHAVIOUR FROM VIRGIN WHO ARE BREAKING THE LAW IN HARASSING PEOPLE CAUSING DISTRESS

WE HAVE "HUMAN RIGHTS" IN THIS COUNTRY FOR A REASON...

DO NOT BE AFRAID TO USE THEM...
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