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Livia1
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Any other way to contact Virgin not as by phone call or chat

Hi

Virgin cancel my sim card by mistake, I request a sim card to me because my one stop work in my phone, and instead of send one for me they cancel my husband sim card, and now we don't have any way to contact them by phone, and the chat online is always busy.

There is any other quick way to contact them

Thanks

 

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Forum Team
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Re: Any other way to contact Virgin not as by phone call or chat

Hi Livia1

Welcome to the community Smiley Happy

I'm really sorry to hear about the issues you've experienced with your SIM cards.

As it's a few days since you posted, I just wanted to check if you still needed some help with this?

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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