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wjf152
On our wavelength
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Android My Account App

Where has the My Account (V. Media) gone . Just had phone repaired and now cannot get the my account app from play store  . In fact if you google it the only apps available are for Virgin Mobile account .

Yesterday could'nt get on the VM site at all now this .Is someone trying to tell me something ???

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Forum Team
Forum Team
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Re: Android My Account App

HI wjf152

 

I'm sorry for the inconvenience you're experiencing lately, you can view your Virgin Media account by logging into My Virgin Media through a browser on your device.

 

I'm sorry for the inconvenience with the app not being available at the moment, I've not got any information regarding that but I've contacted our teams for an update.

 

You should have access to the VM site if you're able to try that again for us today?

 

We're looking forward to hearing from you

Craig


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paperclip
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Re: Android My Account App

@wjf152

The application is now called Virgin Mobile My Account and is available through the Google Play Store, this is the app to use.
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