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Darkfish
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Add SIM to account

I can't for the life of me see how to order another SIM so that I can add my wife's phone on the same account - there must be a way!

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Forum Team (Retired) Mat_H
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Re: Add SIM to account

Hi Darkfish,


Welcome to the forums Smiley Happy

 

That's a good question!


I'm afraid it's not possible to add another Pay monthly sim to the same online account. These accounts will need to be managed under separate email addresses. 


Sorry about this. Please let me know if you have any further questions.


Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Message 2 of 4
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Re: Add SIM to account

Hi Darkfish,


Welcome to the forums Smiley Happy

 

That's a good question!


I'm afraid it's not possible to add another Pay monthly sim to the same online account. These accounts will need to be managed under separate email addresses. 


Sorry about this. Please let me know if you have any further questions.


Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


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Darkfish
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Re: Add SIM to account

Thanks for the prompt reply.  Virgin needs to address this issue!

Regards,

Marc

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Forum Team (Retired) Mat_H
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Re: Add SIM to account

Thanks for the feedback Marc Smiley Happy 


I'll pass this on for you.


Let me know if you have any other questions.

 

Thanks,

Mat


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