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Parisian
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Add Ons

Hi

I'm looking to take advantage of the double data deals and have signed into my account to do so.  

I have a monthly tariff discount, and underneath that it says 'this add-on cannot be removed'. If I proceed with the update does the discount come with me or will I lose it?

Thank You

 

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Superuser
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Re: Add Ons

Hi Parisian,

 

changing your tariff may well affect any discount that you've been given.

I would advise you to call customer services (free on 789 from your mobile) to discus this with them before going ahead.

Let us know how you get on.

 

AlexKid :-)

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Parisian
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Re: Add Ons

Thanks Alex.  

I did try calling and all operators were busy so I used the chat service.  They did say I would lose the discount, but it's the sentence that the add on cannot be removed which has got me all confuddled.  

Mmh, 4G more data or discount/discount or 4G more data...that is the question!

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