My S3 mini suddenly lost network connection on Wednesday. Customer service said it was the 11-yr old SIM at fault so sent a new one, arriving Friday. Activated it by phone - they said it can take just 10 mins or up to 24 hrs.
40 hrs later it is still dead. Why do you lie about the activation period Virgin?
55 hours now. Just how long does it take to activate a SIM?
Your customer service agent promised to personally take charge of this and said she would call me to inform me of progress, especially if there was any problem about resolving the issue by 16:30 GMT today. I have heard nothing.
Still no Network connection. As I've said on a newer thread I now think this is not an activation issue. I believe that Virgin have screwed up my phone number/account somehow. The symptoms are just the same as when the old SIM was in and suddenly lost the network connection. I'll abandon this thread and update the other when anything happens.
Have you turned of your phone off and then back on again, that's what i did after 12hrs of waiting and it was working all along, d0h!
That's the first thing I did xxamine! Thanks for the reply. In fact this happened a few months ago, and I turned off the phone, took out the SIM, reinserted it, checked Network Connection and it solved the problem.
So, again, I took the SIM out and put it back. Tried it in my previous phone, (a Galaxy S3 that now has a temporary emergency SIM in it while Virgin try to fix this problem that appears to be unique to me ) and it didn't work in that either.
I keep rebooting, as advised by tech support, and I've even booted into the admin interface and cleared the cache, as I do from time to time.