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Lwilson35
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Account suspended

Just tried make call says account suspended ring 789 so ring 789 and wont let me connect as I'm suspended **bleep** is going on its a new account so no bills outstanding how am I supposed to ring if calls to 789 grt blocked as well
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Superuser
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Re: Account suspended

Hi Lwilson35,

 

I'm afraid that you're going to have to use another phone to call them Smiley Sad

0345 6000 789 (standard rate call from any other phone). Or as your account is new, you could try (freephone) 0800 052 0238.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Re: Account suspended

Hi Lwilson35,

 

I'm afraid that you're going to have to use another phone to call them Smiley Sad

0345 6000 789 (standard rate call from any other phone). Or as your account is new, you could try (freephone) 0800 052 0238.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Lwilson35
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Re: Account suspended

I managed get through to them on old virgin sim thats still active was a system error to do with direct debit all sorted now maybe virgin should look at changing the suspension message when try make calls it tells you to ring 789 to find out why then you ring 789 you hear same message ridiculous
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