Sitting in munich airport and i need to send a text to the uk. No signal.. No roaming. I have account access on my phone through the app which i can log into but i can't get the all important opt-in to switch on roaming. I get told they've sent me a validation code to my phone but my phone has no connection. I've been a loyal customer to virgin for years but now i see why people are whining.
And i can't call the call centre because i have no phone connection. And no opt-in to email. No chat staff available either even though it's only 4.30pm.