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boomer_guy_1969
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Abroad calling from Canada to South Africa and the UK

I'm having Great difficult calling SA and UK from North America. Local Virgin office is closed and I Greatly need to make these international calls. Can anyone help?

Thanks!

Wayne ๐Ÿ”Œโ˜Ž๐Ÿ“ž๐ŸŽถ๐Ÿ“ก๐Ÿ’ฐโŒš
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Forum Team (Retired) Mat_H
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Re: Abroad calling from Canada to South Africa and the UK

HI Wayne,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having trouble making calls while roaming. I want to get this all sorted for you as soon as possible.

 

You can now enable roaming via your online account here by going into Plans and Device > Manage services and enable roaming.


Let me know how you get on.


Thanks,

 

Mat


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tictoff
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Re: Abroad calling from Canada to South Africa and the UK

Hi Mat, I am also having problems making contact abroad. I followed the guidance you give above and I am now able to text but cannot make phone calls to anyone, either here in Canada where we are on holiday nor to family back home in the UK . Can you please explain why? Thanks
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Forum Team (Retired) Mat_H
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Re: Abroad calling from Canada to South Africa and the UK

Hi tictoff,

 

I've replied to your other thread for this Smiley Happy

 

Thanks,

Mat


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