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Solitaire1
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6 weeks without a phone, 6 weeks of not using services

Please advise when I will receive my replacement phone. It is 6 weeks now without a phone therefore 6 weeks of not using Virgin services.

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Forum Team (Retired) Mat_H
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Re: 6 weeks without a phone, 6 weeks of not using services

Hi solitaire1,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you still haven't had your phone back yet. I'm afraid I'm unable to chase this up on my side as we can't access your account.

 

What was the last update you had from the team regarding this?

 

Let me know as soon as you can.


Thanks,

Mat


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Solitaire1
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Re: 6 weeks without a phone, 6 weeks of not using services

See my other comment. I'm tired of getting the run-around and no one at Virgin caring.
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