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paperclip
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503 Service Unavailable

This is being received when attempting to try and login to your mobile account using email address and password.
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Superuser
Superuser
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Re: 503 Service Unavailable

I'm getting:

Capture2.JPG

 Hopefully it'll be up and running again soon.

 

AlexKid :-)

Superuser1718.png
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Re: 503 Service Unavailable

I'm seeing that too.
Do you use the latest virgin my account app and if so is it working and displaying your balance?
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Forum Team
Forum Team
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Re: 503 Service Unavailable

Hi paperclip

 

Apologies for the issue with your online account, this is a current known issue with My Account and we do have the team on the case as we speak.

 

Many regards.

Dave


Who's who? Find out more about our community members. Good folk to know


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Re: 503 Service Unavailable

That's not the issue now it's the app that isn't working. Logging in to the account with email and password access is working.
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