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£5 for £10 credit deal conundrum

I'm planning on getting a payg sim but just want to clarify the £5 for £10 credit deal.


Will i loose that credit after i've pac'd my current number to the new sim when it arrives?



or can i get that deal after i've transferred my number 




Many thanks in advance.



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Forum Team (Retired) Adam_L
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Re: £5 for £10 credit deal conundrum

Hi xxamine, 


Thanks for posting here with your query.


I have been looking into this for you and I've been advised that porting your number should not affect the deal with the credit.


If you have any other queries in relation to this or any other matter just give our customer service team a call on 789 from a Virgin line or 0345 6000 789 from any other line and they'll be more than happy to help.


Speak soon, 



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