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nicky3972
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4g not working on a iphone se

I have a iphone 5se I have put in my 4g sim card in my phone,turned my phone off and on again have put the pass code 2 unlock the sim i have a tick by the 4g but am not getting data connection software is up to date don't know what else I can do. Help!

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a_ukboy
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Re: 4g not working on a iphone se

Try resetting network settings!

Setting, General, Reset, Reset network settings,

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nicky3972
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Re: 4g not working on a iphone se

I have tried a network reset still no 4g I think I might have 2 go 2 a virgin store

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Forum Team
Forum Team
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Re: 4g not working on a iphone se

Hi nicky3972,

Thanks for your posts and welcome to the Forum. I'm sorry that your 4G data connection isn't working on your iPhone. Has this been sorted out for you now?

If you are still having problems with this, please let me know. I'll need to take more information from you in order to check into this further, so I'll send you a private message. Just check the envelope icon at the top right of this page.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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