Menu
Reply
  • 5
  • 0
  • 0
niffniff
Tuning in
173 Views
Message 1 of 2
Flag for a moderator

4g 789678 failure message

With old sim I text READY and the get returned text from virgin "We're sorry to hear that you're having problems". When I view my plan it says "Hold fire! We're just activating your SIM card
It should be working in a few moments" has anyone else had this?
0 Kudos
Reply
  • 7.43K
  • 238
  • 534
Forum Team
Forum Team
135 Views
Message 2 of 2
Flag for a moderator

Re: 4g 789678 failure message

Hi niffniff,

Thanks for your post on the Forum. I'm sorry to hear that you have had a problem activating your 4G SIM card. Has this been resolved for you since your post?

Other ways to activate your SIM card include: 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply